Privacy Policy for Quasar

Last Updated: [May 11th 2026]

At Quasar, we believe your privacy is paramount. We have a strict policy regarding the information we handle: we do not sell, trade, or rent your personal or equipment information to any third parties. This Privacy Policy explains the very limited ways information is collected and used when you visit [Insert Website URL] and utilize our repair services.

1. Information We Collect for Repairs

Quasar only collects the information you directly provide to us that is absolutely necessary to facilitate the repair of your equipment. This includes:

  • Contact Information: Your name, company name (if applicable), phone number, email address, and shipping/billing address.

  • Equipment Data: The make, model, and serial number of the equipment requiring repair, along with any descriptions of the issues you are experiencing.

2. How We Use Your Information & FDA Compliance

The information you provide stays strictly within Quasar. We use this data exclusively for the following purposes:

  • Service and Repair: To accurately identify, track, and repair your specific piece of equipment.

  • FDA Regulations and Reporting: As a company servicing regulated equipment, we are required by the Food and Drug Administration (FDA) to maintain detailed service reports. The equipment data (make, model, serial number) and service history are compiled into these reports and securely saved to ensure full regulatory compliance.

  • Customer Communication: To provide you with estimates, updates on your repair status, and final invoices.

3. Website Hosting and Squarespace Data

Our website is hosted by Squarespace. While Quasar does not actively collect data from site visitors for marketing or tracking purposes, Squarespace automatically collects certain technical data so the website can function properly.

  • Platform Data: When you visit this website, Squarespace may collect technical information such as your browser type, network, device, and IP address.

  • Cookies: Squarespace uses essential cookies to securely serve this website to you. Quasar does not use analytics cookies to track your browsing behavior across the web. Any data collected automatically by Squarespace is governed by their platform's privacy and data processing policies.

4. Data Sharing and Disclosure

Your data is kept internal to Quasar. We will never share your information with outside marketers or data brokers. The only exceptions where your information may be disclosed are:

  • Regulatory Audits: If requested by the FDA or other governing health and safety bodies to prove compliance with repair reporting standards.

  • Legal Requirements: If required by law, such as to comply with a subpoena or similar legal process.3. SMS Communications By providing your phone number, you consent to receive service-related text messages from Quasar Laser Services. Message and data rates may apply. Frequency varies based on your service activity. Reply STOP at any time to opt out. Reply HELP for help.

    Mobile information is not shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

    4. How We Protect Your Information We use industry-standard safeguards to protect personal information. Access is limited to authorized personnel and trusted service providers (e.g., ServiceM8, Twilio) who are bound by confidentiality.

    5. Information Sharing We do not sell, trade, or rent your information. We may share information only when required by law, to protect our rights, or with service providers under confidentiality obligations.

    6. Your Rights You may request access to, correction of, or deletion of your personal information at any time by contacting us at javan@quasarlaserservice.com.

    7. Contact Us Quasar Laser Services LLC Phone: (951) 751-2614 Email: javan@quasarlaserservice.com

    Then add a second page called "Terms & SMS Conditions":

    TERMS & SMS CONDITIONS — Quasar Laser Services LLC

    Effective Date: May 12, 2026

    Program: Quasar Laser Services Customer Care SMS Description: Two-way text messaging for service inquiries, quotes, appointment scheduling, and status updates between Quasar Laser Services LLC and existing or prospective customers. Message Frequency: Varies based on service activity. Typically 1–10 messages per service interaction. Message and Data Rates: Message and data rates may apply per your wireless carrier plan. Help Instructions: Reply HELP to any message for support. You may also call (951) 751-2614 or email javan@quasarlaserservice.com. Opt-Out Instructions: Reply STOP to any message to opt out at any time. You will receive a final confirmation and no further messages. Carriers: Carriers are not liable for delayed or undelivered messages. Privacy: See our Privacy Policy at https://quasarlaserservice.com/privacy-policy

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5. Data Security and Retention

We maintain strict internal safeguards to protect the information you provide us. We retain your contact information and equipment service reports for as long as is mandated by FDA regulations and necessary for our internal business records.

6. Contact Us

If you have any questions about how we handle your information or our repair reporting processes, please contact us at:

QuasarEmail: quasarlaserservice@gmail.com Phone: 951-751-2614 Address: [8221 Choctaw Trace Penryn CA 95663]